Frequently Asked Questions
Everything you need to know about shopping with LF Lounge VIP
What is the processing time for my order?
All orders are processed within 1-2 business days. Once your order is shipped, you will receive a tracking number via email to monitor your delivery status.
How do I ensure I choose the correct size?
We provide a detailed size guide on each product page. Since we curate premium fashion from various designers, we recommend comparing your measurements to our guide for the best fit.
What is your return policy for VIP members?
We offer a 30-day return window for all unworn items with original tags attached. Returns are processed as store credit or a refund to your original payment method.
Do you offer international shipping?
Yes, LF Lounge VIP ships worldwide. Shipping costs and delivery timelines vary by destination and are calculated at checkout.
How do you guarantee product quality?
Every item undergoes a rigorous quality control check before leaving our warehouse. We source only high-grade fabrics to ensure durability and a luxury feel.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.